Create a Support Ticket
Attach logs, photos or commissioning reports here.
Can the charger still charge?
Without "VT_". Found on the serial plate of the charger or via the backoffice.
Decribe the issue as
accurately as possible
. Are there any
you can share with us?
Keep your colleagues informed.
Split e-mail adresses with a comma.
I agree to share my customer's data with Volt Time and its service partners, who may process it for service purposes.
Charger postal code
End user name
End user e-mail
End user phone
Volt Time's advice, no visit (yet)
Service Partner Visit (<7 working days)
Service Partner Visit (<2 working days)
Service Partner Visit (<1 working day)
Time frames are
Ticket Processing time of <24 hours.
<7 working days at €139 | <2 working days at €219 | <1 working day at €279
Prices are ex. VAT. If the problem was caused by Volt Time, the service visit is free. If both parties are to blame, Volt Time may charge partly.
Service Partner Visits are only available in the Netherlands.
Serious emergency? Call immediately:
+31 (0) 252 745 620