Home
Shop
Support & Knowledge
0
+31 (0) 252 745 600
Sign in
Contact Us
Contact Us
0
Home
Shop
Support & Knowledge
+31 (0) 252 745 600
Sign in
Contact Us
Contact Us
Create a Support Ticket
Your name
*
Your company
*
Your e-mail
*
Your Reference
Attachment(s)
Attach logs, photos or commissioning reports here.
Can the charger still charge?
*
No
Yes
Serial number
*
Without "VT_". Found on the serial plate of the charger or via the backoffice.
Problem
*
Problem description
*
Decribe the issue as
accurately as possible
. Are there any
error codes
you can share with us?
E-mail cc
Keep your colleagues informed.
Split e-mail adresses with a comma.
I agree to share my customer's data with Volt Time and its service partners, who may process it for service purposes.
Charger address
*
Charger postal code
*
Charger city
*
Charger country
*
Netherlands
End user name
*
End user e-mail
*
End user phone
*
Preferred support
*
Volt Time's advice, no visit (yet)
Service Partner Visit (<7 working days)
Service Partner Visit (<2 working days)
Service Partner Visit (<1 working day)
Time frames are
excluding
Ticket Processing time of <24 hours.
<7 working days at €139 | <2 working days at €219 | <1 working day at €279
Prices are ex. VAT. If the problem was caused by Volt Time, the service visit is free. If both parties are to blame, Volt Time may charge partly.
Service Partner Visits are only available in the Netherlands.
Team
Submit
Emergency
Serious emergency? Call immediately:
+31 (0) 252 745 602