Helpdeskteam | Volt Time Portal

Your company *

Your e-mail *

Referentie

Attachment(s)

Attach logs, photos or commissioning reports here.

Can the charger still charge? *

No

Yes

Serial number

Without "VT_". Found on the serial plate of the charger or via the backoffice.

Problem description

Decribe the issue as accurately as possible. Are there any error codes you can share with us?

E-mail cc

Keep your colleagues informed.
Split e-mail adresses with a comma.

I agree to share my customer's data with Volt Time and its service partners, who may process it for service purposes.

Charger address

Charger postal code

Charger city *

Charger country *

Netherlands

End user name

End user e-mail

End user phone

Preferred support *

Volt Time's advice, no visit (yet)

Service Partner Visit (<7 working days) (€139)

Service Partner Visit (<2 working days) (€219)

Service Partner Visit (<1 working day) (€279)

Time frames are excluding Ticket Processing time of <24 hours.
<7 working days at €139 | <2 working days at €219 | <1 working day at €279
Prices are ex. VAT. If the problem was caused by Volt Time, the service visit is free. If both parties are to blame, Volt Time may charge partly.
Service Partner Visits are only available in the Netherlands.

Create a Support Ticket

Emergency